TERMS AND CONDITIONS

These Terms and Conditions describe the conditions applicable to your access, use of and shopping on the website https://www.toitert.com/ (the "Website").

Please read these conditions carefully before visiting or shopping on the Website. By visiting or shopping on the Website you (referred to as "you", "customer", "user" or "buyer") acknowledge and agree to accept these Terms and Conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Webnode AG. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Electronic Communications

When you use our Site, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Online store terms

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Modifications to the service and prices

Prices for our products are subject to change without notice.

The prices do not include import tax and duties, should your package become examined and deemed taxable by your local customs. Payment of these is the responsibility of the buyer.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Products

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

Ordering

Whilst all efforts are made to ensure accuracy of product descriptions, specifications and pricing there may be occasions where errors arise. Should such a situation occur Toiteris will not accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. Likewise customers cannot benefit from any bugs or mistakes affecting the website. Any such benefits will be considered unjust and customers will be obliged to immediately waive them.

Given the popularity and/or supply constraints of some of the products offered on the Website, Toiteris may have to limit the number of products available for purchase. Toiteris reserves the right to change quantities available for purchase at any time, even after you place an order.

If the item is no longer in stock, a refund option will be offered to you.

Following order dispatch, transportation is the sole responsibility of third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; therefore all associated liability and risks during transportation shall be borne by the buyer.

Customers information

In accordance with Customs regulations customers must provide valid and accurate data. All consignee names, address and payers name should be valid. In certain countries the consignee may have to submit their ID or passport to clear the package or for payment verification purpose. Customers are solely responsible for the accuracy of data that they provide on the Website. Should any information be incorrect and prevent any shipment or deliveries or customs clearance, Toiteris will not be held responsible and will not offer any compensation in such cases.

Toiteris will always comply with the law, and We kindly remind users to do the same. As importers the customers are responsible to comply with all laws and regulations in their own countries.

Order Cancelation

Customers can cancel their order at any time prior to shipping (this does not include custom made orders if they are being produced already); please contact us. However, once the order has been dispatched, the order cannot be canceled, changed, or refunded. Upon receipt of the package, our Return policy comes into effect.

Shipping and Delivery

Shipping times displayed on the Website refer to the estimated dispatch time of the packages. Since the actual delivery of your order can be impacted by many events beyond Toiteris' control We suggest that if customers have a special occasion or event that they wish to use their item for, such as a birthday, that they order their items well in advance. Toiteris cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth shopping experience.

There may be occasions when Toiteris confirms your order but subsequently learns that it cannot be supplied to you. In the event Toiteris cannot supply a product you ordered in a timely fashion, Toiteris will contact customers and offer to cancel the order and refund the purchase cost in full.
In the case of major holidays such as Christmas, the Chinese Lunar New Year or other events please allow extra delivery time.
Customers are responsible for providing complete and accurate shipping addresses. Toiteris cannot make changes to your shipping address once a package has been shipped, and Toiteris is not liable for packages lost due to incomplete or inaccurate addresses.
Toiteris cannot be held responsible for any package that does not make it through the local customs and is destroyed due to the item being illegal in the destination country. Customers are solely responsible for complying with their local laws. Toiteris can neither be held responsible for any import tax that may occur and it is the customers sole responsibility to pay this fee, if any.
Should the buyer refuse the package due to import duties or taxes, the buyer takes full liability for all the costs involved in the process.
All orders reported as "delivered" by shipping companies are considered delivered. Toiteris cannot be made liable of non-delivery in this case.
If the address to which the package is sent to and other contact information are the correct address and contact information as provided by the customer, Toiteris cannot be held liable if a package is returned.
Whatever the customer orders is what will be shipped. We cannot be held liable for the customer receiving the wrong item if they placed the wrong order.

Exchange and Returns (Money Back Guarantee)

Returnable items:

  • Faulty items damaged/broken, or soiled upon arrival.
  • Items received in the incorrect size/color.

Items that can be returned/refunded or exchanged within 7 days of receiving must be unwashed, unworn, unused, with tags and unaltered.

Shipping back to Toiteris is paid for by the customer. We are in general unable to refund you postal fees.

Non-Returnable Items:

  • Custom made, discounted or end of line products.
  • Items outside 7 days from delivery time-frame.
  • Washed, worn, used, tag-removed or misused items.

Return Conditions:

All return requests must be authorized by us before shipping to our returned address. Our team will not be able to process any returned items without a written agreement from us to accept the product.

By default, the refund amount cannot exceed the original order amount paid to Toiteris. Toiteris is not responsible for and has no knowledge about any bank fees or exchange rate charges that may occur. These fees are processed by the issuing bank and will not be refunded by Toiteris.

Comments, feedback and other submissions

If you send us creative ideas, suggestions, proposals, plans, testimonials or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

Privacy Notice

Toiteris respects customer privacy. Please read about our Privacy Policy here.

Customer Conduct

Although Toiteris will always strive to resolve issues to the satisfaction of the customer in a professional, courteous and friendly fashion, we will not tolerate any unacceptable or unreasonable behavior towards our Customer Service Team members.

Unacceptable behavior directed towards Customer Service staff or Toiteris may, for example, include any of the following:

  • Aggressive, abusive and threatening behavior. Examples include: any and all direct or implied threats on any communication channel; intimidating language; personal and verbal abuse; sexist, racist, homophobic, or derogatory remarks; rudeness; inflammatory statements; swearing; and unsubstantiated allegations.
  • Persistently making habitually demanding or vexatious complaints, despite the matter having been fully addressed; similarly, repeating complaints persisting despite reasonable and fair solutions being offered in accordance with our policies.
  • Asking, expecting or demanding staff to breach established company policy guidelines, e.g. refund amount, time lines, special compensation, etc.; similarly, seeking an unrealistic outcome beyond the scope of our own policies and procedures.
  • Repeatedly changing the nature (or focus) of a complaint or the desired outcome, part way, after a formal response has been provided.
  • Excessive number of complaints compared to the total purchase value history.

For such behavior, complainants may be advised and formally notified of the following:

  • Their language is considered offensive, abusive, threatening, and wholly unacceptable.
  • They must refrain from using such language, intimidation, and threats.
  • There will be no further exchange of correspondence on the matter if they persist with this behavior.

Toiteris reserves the right to no longer accept orders from the customer in the future without further notice.

Note: telephone services are exclusively presale channel. We do not resolve after sales complaints over skype or via phone. For the after sales issues please contact us by email or submit a contact form.

Copyright and Trademarks

All content included on the site such as text, graphics, logos, images, audio clips, digital downloads and software are all owned by Toiteris and are protected by international copyright laws. Unless specified otherwise on the Services or except as permitted by Lithuanian and European Union copyright law, no portion of the Services may be copied, republished, transmitted, or distributed in any way without Toiteris prior written consent. Any such use of the Service's content for any purpose not authorized under these Terms is a violation of the copyrights of Toiteris.

License and Site Access

Toiteris grants you a limited license to access and make personal use of this site. This license does not include any forms of commercial use of this site or its contents, any collection and use of any products, any collection and use of any product listings descriptions or prices, any derivative use of this site or its contents, any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots or similar data gathering and extraction tools. This site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any interest without express written consent from Toiteris.

International Use

We control and operate the Services from our office in Lithuania and all information is processed within the Lithuania. We do not represent that materials on the Services are appropriate or available for use in other locations. Those who choose to access the Services from outside Lithuania do so voluntarily and are responsible for compliance with their local laws.

Payment methods

All payments are made using secure third parties service: Paypal and Stripe. Your personal, contact and bank information is fully considered as their responsibility, Toiteris does not collect any of this data. If any errors, bugs or other issues with your transaction arise, please contact directly the payment method provider you have chosen for your transaction.

Applicable Law

These conditions are governed by and construed exclusively under Lithuanian law without regard to conflicts of laws principles.

Disclaimer of warranties; limitation of liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service or product is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied.

IN NO CASE SHALL TOITERIS, OUR DIRECTOR, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

COMPANY INFORMATION

Company owner of https://www.toitert.com is Toiteris, small business.

Registration code: 304091121

Address: Europos pr. 122, 46351 Kaunas, Lithuania.

Email: info@toitert.com